Rivenox Privacy Policy

Effective Date: 1st March 2022

Last Updated: 1st July 2026

Privacy Policy

At Rivenox, we are committed to protecting your privacy and ensuring your personal information is handled responsibly, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, subscribe to our newsletter, register for one of our clinics or events, or engage with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Rivenox is a global IT consultancy providing digital transformation, AI, technology consulting, and educational services.

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Email: info@rivenox.com
Website: www.rivenox.com

2. Information We Collect

We may collect the following information:

Information you provide directly

• Full name
• Company name
• Job title
• Email address
• Telephone number
• Country or location
• Information submitted through contact forms
• Information provided when registering for clinics, webinars, workshops or events
• Newsletter subscription preferences
• Communications you send to us

Information collected automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referring websites
• Website usage statistics
• Cookie preferences

This information helps us improve our website and user experience.

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Deliver requested services
• Register you for clinics, webinars and events
• Send newsletters and marketing communications where you have provided consent
• Provide updates about Rivenox services and events
• Improve our website and customer experience
• Analyse website performance
• Maintain website security
• Comply with legal obligations

We will only process your personal information where we have a lawful basis to do so.

4. Newsletter Subscriptions

If you subscribe to our newsletter, we will use your email address to send:

• Company news
• Industry insights
• AI and technology updates
• Invitations to webinars and clinics
• New service announcements
• Marketing communications

You can unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us directly.

We never sell your personal information to third parties.

5. Clinics, Events and Workshops

When you register for one of our clinics, workshops or events, we may collect information necessary to:

• Confirm your registration
• Communicate event information
• Send joining instructions
• Share relevant follow-up materials
• Improve future events

Where appropriate, we may also ask for dietary requirements or accessibility needs solely for event management purposes.

6. Cookies

Our website uses cookies to improve your browsing experience.

We use Cookiebot to manage cookie consent in accordance with GDPR and applicable privacy legislation.

Cookies may include:

• Necessary cookies
• Preference cookies
• Statistics and analytics cookies
• Marketing cookies

You can choose which categories of cookies you accept through the Cookiebot consent banner.

You may also change or withdraw your consent at any time using the Cookie Settings link available on our website.

7. Analytics

We may use analytics services to understand how visitors use our website.

These services may collect information such as:

• Pages viewed
• Time spent on pages
• Device information
• Browser information
• Geographic location (general)
• Referral source

Analytics information is used only to improve our website and services.

8. Marketing Communications

We will only send marketing communications where:

• You have given your consent; or
• We have another lawful basis under applicable data protection legislation.

You may withdraw your consent at any time.

9. Lawful Basis for Processing

Depending on the circumstances, we process personal data under one or more of the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests, provided these do not override your rights

10. Sharing Your Information

We may share your information with trusted service providers who help us operate our business, including:

• Email marketing providers
• Website hosting providers
• CRM platforms
• Analytics providers
• Event management platforms
• IT support providers

All third-party providers are required to protect your information and only process it on our behalf.

We do not sell personal data.

11. International Data Transfers

As an international consultancy, some of our service providers may process information outside the UK or European Economic Area.

Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent legal mechanisms.

12. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.

Where you unsubscribe from marketing communications, we will retain only the minimum information necessary to ensure we respect your preferences.

13. Security

We implement appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

While no internet transmission can be guaranteed as completely secure, we continually work to protect your information.

14. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with your local data protection authority

To exercise your rights, please contact us at: info@rivenox.com

15. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to review their own privacy policies.

16. Children's Privacy

Our services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

We encourage users to review this Privacy Policy periodically.

18. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Rivenox
Email: info@rivenox.com
Website: www.rivenox.com